RingMate phones every cash-on-delivery customer before their parcel leaves your warehouse, in their own language, and tells you whether it's a real order. The ones that were never going to be accepted get stopped before they cost you anything.
The problem
The customer changed their mind, wasn't home, or never really meant to order. You pay the courier to carry it out, and pay again to carry it back. Nobody calls to check first, because calling every COD order by hand doesn't scale past a few hundred a day.
30 parcels at a 30% RTO rate — the midpoint of the range reported for COD-heavy Indian D2C brands.
Move the sliders. The maths is public, not ours.
1,000
30%
Costed at ₹210 per return, the midpoint of the ₹180–240 range reported for Indian D2C. The one-third figure is illustrative — your real number depends on how many customers pick up, and we'll measure it against your own baseline rather than claim it.
The call itself
Play it, then press a key and see what your warehouse is told.
Read aloud by your browser. The live call uses a clearer telephone voice.
Whichever they press, your own system hears about it in seconds — long before anyone in the warehouse picks the order off a shelf.
Your dashboard
Not mockups — this is the working product, showing a real account. You see what was called, what came back, and what it saved you.
The overview: your impact number, what's happening right now, and every campaign.
Inside a campaign: your RTO rate before and after, and how many parcels never went out.
Volume over time, so a quiet day or a stuck campaign is visible at a glance.
What you get
One webhook from Shopify or WooCommerce. Choose whether we call cash-on-delivery only, prepaid only, or everything.
A real voice, not a robot, using the language on the customer's record. More languages as we add them.
No answer isn't a dead end. We try again on a schedule you set, and stop when there's no point continuing.
Signed webhooks to your own endpoint, retried for hours if you're down, so a cancellation never gets lost.
Pause any campaign from the dashboard. If something starts behaving oddly, we email you and pause it ourselves within the hour.
We record your RTO rate before we start, so the number you see is a real comparison rather than a claim.
Compliance
Plenty of vendors will happily get your brand's number flagged. These aren't features bolted on afterwards — they're limits the calling engine can't break.
Enforced in the engine itself. An order placed at 11pm waits for morning — a misconfigured campaign still cannot call at midnight.
Kept on a separate suppression list that survives even deleting the customer's record, so a number can never quietly return.
Every contact records how it entered the system, and stale personal details are scrubbed automatically on the schedule you choose.
Order confirmations are transactional. Anything that isn't refuses to dial until someone confirms the do-not-call check.
Book a demo
Twenty minutes. No slides — we open the working product, run a live confirmation call to your number, and connect a test store.
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